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How to Order from
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There are four convenient ways to order from us: |
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- Order Online
- Order by Phone
- Order by Fax
- Order by Mail
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Order Online |
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The quickest way to order art products from us takes only a few clicks. From anywhere within our website, find your desired item and click 'Add to Cart'
button and then follow a few simple steps leading you to
complete your order. Remember, you may review and edit your order at any time during your visit. We accept Visa, MasterCard, and Discover cards |
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Order by Phone |
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Call us at 416-238-3238, and we'll happy to assist you with your order. |
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Order by Fax or Mail |
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You may order from us simply by sending in order information along with your payment to our address below. To view or download an order form, click here. |
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For North America and Europe
Phone |
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Fax |
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Mail |
282/48 Bui Huu Nghia, Ward 2, Disctrict Binh
Thanh, HCMC , Vietnam
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For Other Regions |
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Phone |
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Fax |
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282/48 Bui Huu Nghia, Ward 2, Disctrict
Binh Thanh, HCMC , Vietnam
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How to Quickly Find Your Masterpiece |
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The following are but a few ways to look for your artwork: |
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Use our search tool by simply entering a keyword (i.e. "portrait" or "Monet") in the blank search space provided in our homepage. Then click "Go", you'll find all items related to the keyword entered displayed. |
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Browse our Subjects or Styles. From any page in our website, you may click Subjects or Styles whichever comes into your mind and we'll show you the related artworks to choose from. |
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If you are looking for paintings from a particular artist, click Artists |
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We are working on more suggestions to help you find your art of choice easier and quicker. |
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Still can't find what you're looking for, send us an email, we'll be happy to help you through your search. If we do
not have it in-house, we'll provide a special request order for you which would cost just about the same as other regular artworks in our site. |
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Payment Methods |
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There are three safe and convenient ways to check out for your order: |
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- Pay Online
- Pay by Mail
- Pay by Phone
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Simply select your artwork of choice and
follow a few simple steps from our website, we'll lead you
through all the way. Our online payment system is
handled by InternetSecure and VeriSign, two of the most
reliable and respected payment and security companies on the
market.
We want you to feel completely comfortable
when placing an order at SaigonArtGallery.com. Your credit card and
personal information that you transmit to us is strongly
encrypted for maximum security and is kept strictly
confidential. |
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You'll be provided with an order form.
Please print out the form, complete all relevant information
and mail the order form along with your check or money order
to our merchant Pacnet Solutions at: 136 Alameda Avenue, Toronto, ON, M6C3W9, Canada.
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Arranging Payment by Phone |
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You may make payment arrangements by simply
calling in (416-238-3238) or send us your phone number
and we'll call you back and help you through with your order
and payment. |
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Is my credit card safe? |
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Absolutely, in fact, according to the FTC,
it's actually safer to use your credit card over a secure
server on the Internet than to use it in a restaurant or
department store. SaigonArtGallery.com's secure server software,
together with your browser, strongly encrypt all of your
personal information so that it cannot be read by anyone
else over the Internet. The encryption process converts the
characters you enter into coded data that is then securely
transmitted over the Internet.
In addition, SaigonArtGallery.com works with InternetSecure
along with VeriSign,
two of the most reliable payment solution providers in the
world to provide you with the safest shopping
experience.
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Shipping & Returns |
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Find out how your orders are being shipped from us. |
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Delivery Time |
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The time taken to fill each order depends
on the size of your choice.
If you choose the
standard size: |
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Painting : Normally takes about
2 1/2 weeks to complete depending on the size of the
painting ordered. Complex paintings may take up to
4 weeks or more to complete. You may request to
have a preview of the artwork and only if you're happy
with it, we'll ship it.
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Shipping : Normally takes 3 to 7
days depending where you would like the order to be
sent.
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Shipping Charges |
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For orders within US and Canada, there's no
shipping charge on any order. The costs are already
included in our prices.
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Outside US & Canada |
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For shipments to outside of US and Canada,
there's an additional shipment charge for each
order. Please add US$19.50 for European Union, add
US$29.50 for any other country.
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How are the paintings shipped? |
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All paintings are shipped rolled and unframed, carefully packed in tubes for shipping. |
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Shipping Address |
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You may ship to an address different from your billing address. Upon check-out, please fill out the shipping
address where you would like the artwork ordered to be sent to.
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Tracking Your Order |
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Once the artwork is completed and shipped, we'll
notify you that the shipment has been made and provide
you with the tracking number for online tracking. |
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Returns Policy |
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Return and receive a refund is simple. With our experience in serving many international clients, we
are proud to guarantee the quality of the artworks you'll receive.
Once the artwork is delivered, if in any way you are not satisfied with the product, within 15 days from
the day you receive the product, repackage and send it to our address at Art Sender, 136 Alameda Avenue,
Toronto, ON, M6C 3W9, Canada. We will be happy to refund your payment less shipping and handling charges.
Note: For customs reasons, all returns must be shipped by the same express service carrier used by Art
Sender. Please feel free to contact us for further details. |
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